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  • How is the matchingscore determined?
    At True Mingo we believe; what you value in life, you value in a partner. That’s why we match you with the help of the value test, which defines your and others' personal values. Your matching score with other persons is based on the values you both value in life as well as the values you both find less important or even dislike in life. Only real potential matches, who share sufficient values, will show up in your match list.
  • How can I contact True Mingo?
    You can contact us by use of the contact form. Go to the contact form!
  • Why are there no (new) potential matches in my list?
    You will see potential matches in your list who have at least 50% matchingscore with you and who fit with your search filters. When there are no (new) potential matches this means that there aren't any which fit both criteria. Also, you will receive maximum of 9 profiles a day, 3 profiles in the morning, 3 in the afternoon and 3 in the evening. In this way we want to make sure everyone takes time to explore each profile with care and not swipe through all photos without attention for the details. Finding a new love is not only about visual attraction! And no worries, when you are out of profiles, new people register daily! You can also have a look at your filters, maybe there is a potential match, but for example more distanced then you would like. Just give it a try!
  • How will True Mingo match me?
    At True Mingo we believe; what you value in life, you value in a partner. That’s why we match you based on your personal values. Our value test helps you to discover your personal values. Also known as your intrinsic drivers, what you find important and makes you happy in life (or not!), such as family, friends, structure, intimacy, honesty, freedom, power, rationality, stability, creativity, and so on. Only real potential matches, who share sufficient values, will show up in your Mingo list. That’s how we make finding true love easy and fun!
  • Do I need to finish the value test, before I can start dating?
    Yes, you do! We ask everyone to invest time in the value test, to make sure we get only real serious people on our platform. A few things are as predictive of long term satisfaction in a relationship than having deeply compatible values. That's why we developed the value test. This test makes True Mingo unique compared to other dating platforms, because we believe: what you value in life, you value in a partner. We will match you based on the results of the value test. When you don't finish the test, we don't have any values to match you with. We want to know what matters for you in life, so we can find you potential matches. Just take your time to finish the test and explore what really matters to you.
  • What if I have trouble finding my personal values with the value test?
    Take your time to find those values which matter to you and make you feel happy. If you aren’t aware of your own values, it will be hard to find a partner who is truly fundamental compatible. If you are totally lost, you can ask yourself some questions to figure out your personal values: When in life did I feel most fulfilled? Which elements were important to make me feel that way? Which moments in life brought me happiness? Remember unhappy moments in my life? What made me feel unhappy?
  • Which fees does True Mingo apply?
    Have a look at the pricing page.
  • Why does True Mingo use a fee to join the platform?
    To be sure only likeminded people, who are as serious about dating as you are, join our platform, we ask everyone to invest time in the value test and pay a fee to join our platform. We believe that in this way we attract only serious people!
  • Why are there only potential matches with a matchingscore of 50% or higher in my list?
    At True Mingo our aim is to match you with true love. We believe; what you value in life, you value in a partner. If there are insufficient similarities in your personal values, there will be a lack of basis to build a long-term relationship. That's why only those potential matches show up in your list who match your values sufficiently, to make sure it's more likely that special person will show up! You don't need to worry if the fundamentals are right, our matching system will take care of this.
  • When can I start chatting with potential matches?
    When both you and the other person liked each other, you will be matched. Now you can immediately start chatting with each other. Persons who you matched with will be shown in your match list.
  • Why did a match disappear on my list?
    There can be different kind of reasons: - the person has taken a break on True Mingo and is not active at the moment. This person will reappear after re-activation the subscription; - the person deleted the account on True Mingo. This person will not reappear on your match list anymore; - the subscription of this person ended by True Mingo means. If the subscription can be re-activated, this person will reappear in your match list; - the person cancelled the match between the two of you. This person will not reappear on your match list anymore.
  • How fast can I start using the app after registration?
    After registration and completing the subscription we ask you to complete your profile and the value test. When finished, you can immediately start using the dating platform!
  • In which countries does True Mingo operate?
    True love can be found everywhere! That's why True Mingo has plans to operate worldwide. In the startup phase True Mingo will start in The Netherlands and after succesfull implementation we will introduce the relation app also in other countries.
  • How is it possible that there are potential matches from other countries in my list?
    We believe true love can be found everywhere! That's why it is possible that you are matched with persons who live in other countries. If you want to keep it closer to home, just use the filter option and you will only be matched with potential matches within your own country.
  • What is the value test?
    A few things are as predictive of long-term satisfaction in a relationship than having deeply compatible values. That's why we developed the value test, so we are able to match you based on your personal values. This test makes True Mingo unique compared to other dating platforms, because we believe: what you value in life, you value in a partner. The value test will help you discover your personal values. Also known as your intrinsic drivers, what you find important and makes you happy in life (or not!), such as family, friends, structure, intimacy, honesty, freedom, power, rationality, stability, creativity, and so on. We will match you based on the results of the value test. We want to know what matters to you in life, so we can find you special persons who share sufficient values with you.
  • Can I retake the value test?
    Yes, you can! Go to your profile and retake the value test.

FAQS.

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